My Data Use Support

Frequently Asked Questions

11.08.11 Incorrect Days Displayed
A few users have reported the incorrect number of days being displayed for a given month. This bug has been addressed in Version 2.4, so please make sure the App is up to date.

My Billing Date is set to 21st and my limit is 1.5GB. How do I change them?
These are the default settings the App was shipped with. Alter them at any stage in the Settings View.

I cannot see the view with the mutli-coloured bar.
In the Settings, turn Classic View to off.

How do I report a Data Issue?
If you suspect data is inaccurate, log it using the form opposite.

 

Support Issue  
If you cannot find your issue in the FAQs, please submit the details below.
Name*
E-mail*
Telephone
Support Issue*
Twitter
Details of Issue